The flat rate of £27.50 includes all electrical parts, plastic plate mounting parts and labour. The only things that are not included is if a replacement arm or ceramic plate is required, for example if the hinge is broken or damage has been done by the customer during a failed attempt at repair. Replacement arms will be charged on top of the flat rate charge (we will contact you once we have inspected your GHDs and worked out what is required). Ceramic plates are also charged on top and are changed only if the customer has requested them to be changed. Other than that there are no hidden part costs. All genuine GHD models (including the GHD3, 3.1b, 3.3, SS (wide), SS2, MS, 4.0B, 4.1B, 4.2B, 4.2B, SS4.0, MS4.0, Mk5, SS5 etc) can be repaired, apart from the Mk6 Eclipse and Mk7 Platinum models. The Mk6 Eclipse and Mk7 Platinum models are not currently repairable by anyone and have been designed to be a throw away item unfortunately.
All repair work comes with a 3 month warranty against the same components failing again and includes a comprehensive PAT test.